2022-07-13 | TSXV:DOC | Press release

Services support growing comorbidity concerns among people with physical health challenges are at much higher risk of having corresponding mental health problems

  • Led by nurses and nurse practitioners who provide timely access to a wide variety of primary care services and treatments and comprehensive health and wellness support for employees and their family members, the everything from a connected offer.
  • Evidence-based clinical programs provide engagement and education on health care options with proven results that have high client satisfaction.
  • Optimizes employers’ healthcare expenditures for primary care services, increases return on investment and improves healthcare outcomes by providing comprehensive care to employees struggling with mental and physical health issues.
  • Promotes workplace stability, as employers promote healthy work environments and investment in human capital management to maintain productivity.

VANCOUVER, British Columbia, July 13. 2022 (GLOBE NEWSWIRE) — CloudMD Software & Services Inc. (TSXV: DOC, OTCQX: DOCRF, Frankfurt: 6PH) (the “Company” Where “Cloud MD”), an innovative health technology and health services company that is transforming the delivery of care, is thrilled to announce that it has launched a national telemedicine and fitness coaching service as part of its care personalized and connected Kii (“Kii”). Kii, the company’s flagship health and wellness solution for employers, integrates many of its industry-leading technologies and services into an exceptional, connected and personalized experience.

The new telemedicine medical care program offers a personalized treatment plan led by nurses and nurse practitioners and supported by primary care physicians and specialists. Nurses and nurse practitioners are trained to provide comprehensive initial medical assessments, psychosocial support, and treatment for most primary and mental health conditions. They act as the first point of contact for specialist referrals and other important services offered within Kii, to help guide individuals through their personalized healthcare journey.

Karen Adams, Interim President and CEO of CloudMD commented, “Employers are facing unprecedented times and are prioritizing healthy workplaces and increased employee productivity. Employers need to be confident that their health care spending for mental and physical health is outcome-focused, comprehensive, and designed to support a healthy work environment. When needed, we can connect with publicly funded medical practitioners, including primary care and specialists, to help optimize expenses and connect employees to the full spectrum of care. Additionally, our programs experience high adoption and engagement rates, which translates to higher utilization and better healthcare outcomes. We are creating access to mental and physical health care while prioritizing resilience, productivity and peace of mind.”

This solution is delivered through several modalities and combines primary care, specialists and personalized health coaching. Historically, CloudMD only offered similar telemedicine services directly to consumers in British Columbia and Ontario. As part of its comprehensive employer healthcare offering, these services will now be available nationwide via 24/7 digital and telephone options for employees and their family members. Kii’s integrated telemedicine services complement and support the company’s health coach and navigation services and ensure access to extensive and often simultaneous treatment for physical and mental health issues.

CloudMD’s mental health coaching program has already shown very positive results with 86% utilization and 98% satisfaction rates, and the company expects similar results across primary care.

Employers who choose CloudMD’s telemedicine services will receive an evidence-based clinical program that supports and helps individuals:

  • Breaking down barriers to care
  • Resolve immediate issues as they arise
  • Health education along the continuum of care, from prevention to treatment
  • Psychosocial support

Customer feedback indicates that they want one vendor and one platform to process their employees. Kii provides the ability to manage the entire continuum of care for mental and physical health issues, from prevention to treatment to return to function, from one connected offering. Employers can rely on CloudMD to gain a deep understanding of the workplace health care environment and employee health benefits and focus on a personalized engagement that ensures access to care while giving the return to work priority.

About CloudMD Software and Services

CloudMD transforms the delivery of healthcare by using technology and offering a patient-centric approach, emphasizing continuity of care. By leveraging healthcare technology, the company is building a connected platform that addresses all points of a patient’s healthcare journey and delivers better access to care and better outcomes. Using CloudMD’s proprietary technology, the company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialty care, telemedicine, mental health support, healthcare navigation , educational resources and artificial intelligence (AI). CloudMD’s business is separated into three main divisions: Clinics and Pharmacies, Digital Solution and Enterprise Health Solutions, the company’s fastest growing division. CloudMD’s Enterprise Health Solutions division has developed a leading healthcare solution for employers, including its comprehensive Integrated Healthcare Services Platform, which offers a comprehensive, digitally connected platform to healthcare facilities. education, businesses, insurers and advisors to better manage the health and well-being of their students, employees and customers.

CloudMD currently serves a direct ecosystem of over 5,700 clinicians, including over 1,800 mental health practitioners, over 1,600 allied health professionals, over 1,400 physicians and nurses, and covers 12 million individual lives in North America. For more information visit: https://investors.cloudmd.ca.


“Karen Adams”

Acting General Manager


Julia Becker

Vice President, Investor Relations

[email protected]

(604) 785-0850

Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

Forward-looking statements

This press release contains “forward-looking statements” and “forward-looking information” within the meaning of Canadian securities laws. These statements are based on information currently available to CloudMD’s management. Any information that is not clearly historical in nature may constitute forward-looking statements. In some cases, forward-looking statements can be identified by the use of terms such as “forecast”, “assumption” and other similar expressions or future or conditional terms such as “anticipate”, “believe”, “could”, “estimate ”, “expect”, “intend”, “may”, “plan”, “predict”, “project” , “will”, “would”, and “should”. The forward-looking statements contained in this press release are based on certain factors and assumptions made by the management of CloudMD based on their current expectations, estimates, projections, assumptions and beliefs regarding their business and CloudMD provides no assurance that actual results will meet management’s expectations. Although management considers these assumptions to be reasonable based on information currently available to it, they may prove to be incorrect. These forward-looking statements are not guarantees of future events or performance and, by their nature, involve known and unknown risks, uncertainties and other factors, including the risks described in the company’s MD&A. (which is filed under the Company’s issuer profile on SEDAR and may be viewed at www.sedar.com), which may cause actual results, performance or achievements to differ materially from results, future performance or achievement expressed or implied by such forward-looking statements. Although CloudMD has attempted to identify important factors that could cause actual actions, events or results to differ materially from those described in the forward-looking statements, other factors may cause actions, events or results to differ materially from those anticipated. , estimated or predicted. There can be no assurance that such statements will prove to be accurate, as actual results and future events could vary or differ materially from those anticipated in such forward-looking statements. Accordingly, readers should not place undue reliance on forward-looking information. CloudMD does not undertake to update any forward-looking information, whether as a result of new information or future events or otherwise, except as required by applicable securities laws.

main logo

Margie D. Carlisle